Certified Software Asset Manager
Training and Education
SAMWorx training offers quick and effective knowledge transfer from SAMworx’s licensing and vendor experts on a wide range of topics
Challenge
In certain circumstances you will need to ensure that key individuals within your organization have the necessary skills and knowledge required to successfully carry out specific tasks associated with effective ITAM or SAM.
You need access to the right people, with the right skills and experience, capable of imparting knowledge as clearly and effectively as possible.
Education Is Key To Success
Ensuring your people have the right skills and knowledge, where and when needed is absolutely key to successful new technology or process adoption.
Different Individuals Have Specific Needs
Every individual has different needs or preferred ways of learning. Your chosen partner needs to be able to assess your particular requirements and tailor training as necessary.
Inconsistent Quality
IT hardware and software asset management training can often be hit and miss. It is essential you find a partner able to deliver 100% satisfaction on every occasion
Practical Beats Theoretical Every Time
Ensure trainers have the real-life practical knowledge necessary to deliver a worthwhile, meaningful IT hardware and software asset management training experience.
Solution
SAMworx Training and Educational Services
SAMworx’s experts possess unparalleled levels of practical experience in the fields of ITAM, SAM, and Licensing; and nobody is better qualified to help bring your people up to speed quickly and effectively. To this end we offer a comprehensive range of IT hardware and software asset management training and education services across three key areas:
SAMworx product end-user education
SAMworx product administration education
Subject matter education across a range of areas
Certified Software Asset Manager(CSAM)
SAM Worx training program is an industry-leading set of training courses and systems designed to ensure your staff derive maximum benefit and can quickly translate learnings into value for your organization.
SAM Basics module
What are Software Asset Management and Software License Management
Key points and instruction methods
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Sessions led by SAM professionals with extensive current field experience |
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Full support with all content provided |
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Interactive sessions in small groups to discuss topics of SAM theory |
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Debate and exchange of experiences among participants |
Programme Technical Basics
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Definition of “software” |
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Overview of different product families |
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Metrics: commonly used metrics, typical changes, specificities of major publishers |
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Conducting an inventory: objectives and definitions, methodology, approaches, standard processes |
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Compliance analyses: objectives, prerequisites, implementation, process, expected results |
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Optimizations: the main categories of optimizations, how to calculate them, the expected results |
Legal Basics
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The main types of contracts |
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Contractual risks |
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The key points of a contractual negotiation |
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Audits |
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Typical behavior we observe in the market |
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Risks of an audit |
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How to prepare and anticipate an audit |
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How to organize for an audit |
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How to conclude an audit negotiation |
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Mistakes to avoid |
Financial Basics
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Definition of software in accounting terms |
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The different types of software in a balance sheet and an income statement |
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Fixed assets and depreciation rules |
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Accounting treatments of different types of software |
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How to conduct a software business case: cost and earnings variables, cash impacts, P&L, balance sheet |
Organization Basics
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Organization of a Software Asset Management function: typical organizational approaches, how to create an appropriate organization |
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Processes: defining reference processes (ITIL, ISO) and choosing suitable processes |
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How to manage a SAM function |
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Tools for SAM managers: discovery, asset management, purchasing, legal, etc. |
Key concepts of SAM
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Microsoft licensing concepts |
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Oracle licensing concepts |
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IBM licensing concepts |
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SAP licensing concepts |
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Vendor Management |
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SAM tools |
Target audience
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Software asset managers |
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Software purchasers |
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Contract managers |
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Lawyers |
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IT project managers |
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Database administrators |
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IT architects |
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Internal auditors |
SAM Organization & Processes module
Set up an efficient SAM organization, define optimal processes and integrate them into your existing operations.
Key points and instruction methods
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Sessions led by SAM professionals with extensive current field experience |
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Full support with all content provided |
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Interactive sessions in small groups to discuss topics of SAM theory |
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Debate and exchange of experiences among participants |
Program Introduction
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Overview of best practices |
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Objectives of a SAM function |
SAM Standards
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The SAM lifecycle |
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ITIL and ISO standards |
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Maturity scale |
Different SAM organizational types
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Objectives |
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Potential organizational structures |
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Stakeholders |
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In-house versus outsourcing |
SAM processes
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Overview |
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Options for formalizing SAM processes |
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Examples of key processes |
How to implement and redesign SAM, then build a SAM organization
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The business case for a SAM organization |
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Stages of implementation |
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Roadmap |
Managing a SAM organization
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Dashboard |
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Governance |
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Standardization and tools |
Target audience
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Software asset managers |
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Software purchasers |
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Lawyers |
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IT project managers |
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Database administrators |
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IT architects |
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Internal auditors |
Global Delivery Center
SAMWORX Global LLP
Speciality Business
Centre, Office no. 304-305, Balewadi
Road, Balewadi, Pune - 411045, India
+91 808 716 6668
+91 808 726 6668
+91 808 736 6668
 Canada |
 USA |
 UK |
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